Category
FACILITATION
CO-CREATION
Several collaborative processes with residents and visitors; analysing and co-designing for underlying needs for current (and future) mobility choices.
Concept
Date
2023
& 2024
Project
Co-creation sessions engage citizens in a guiding, collaborative way in the design-processs; either early in the process to set requirements for a design, or later in the process to test assumptions or concepts.
The following two examples illustrate these different angles. At first the co-creation session for the Municipality of Leeuwarden is shown, in which both residents and market stakeholders co-design a vision for a community-centered mobility hub. Starting off with golden criteria for creating valuable public spaces, and ending with a comprehensive list of requirements for the future hub.
Secondly, the co-creation research for Zuid-Holland Bereikbaar is explained, in which underlying needs & restraints for current mobility behaviour is explored in addition to validating assumptions and mobility solutions by means of a brainstorming map.
Summary
Process
A specific approach was carefully crafted to guide the residents and facilitate a creative mindset throughout the co-creation sessions. This approach can be broken down into the following key steps:
>> Example 1: The co-creation of a social mobility hub <<
1 & 2: Exploring & Identifying: Residents were encouraged to bring examples of inviting public spaces that resonated with them. This assignment aimed to stimulate their creative thinking and set the stage for the upcoming discussions.
Residents shared their individual perspectives and insights during group discussions while collectively identifying common themes and core values within the selected examples.
3. Formulation of Golden Criteria: From these group discussions, residents collectively formulated five golden criteria for valuable public spaces. These criteria were derived from the shared insights and values that emerged from the discussed examples.
4. Projection to the Mobility Hub: The next step involved applying these golden criteria to the planned mobility hub. Residents were encouraged to brainstorm how these criteria could be seamlessly integrated into the hub's design and functionality. This process included translating the criteria into specific features and design elements.
5.Future Vision: To gain a profound understanding of the potential impact of the mobility hub, residents were invited to project their insights and criteria into the future. They were tasked with writing a (future) newspaper article envisioning the hub's role in enhancing the community's social fabric.
The session yielded invaluable insights, highlighting profound sentiments of freedom, self-sufficiency, safety, and reciprocity. These insights serve as a compass for the development of the mobility hub, grounding it in the shared vision of the residents.
Through the co-creation journey and the thoughtful integration of the residents' golden criteria, we've empowered the community to actively shape the mobility hub. The result is more than just a transportation hub;
it's a vibrant space that
- fosters inclusivity,
- strengthens connections,
- cultivates a profound sense of belonging for everyone.
Result
The requirements that resulted out of this session as wel as the one with market stakeholders is the base for the (co)design of the hub, the fundament for the municipality, in collaboration with the architect and (mobility) providers.
>> Example 2: Co-creation research for mobility behaviour <<
Process
This social approach is aimed at understanding and addressing mobility challenges, particularly in the face of events or renovations that disrupt public spaces and cause traffic congestion.
Beforehand, a matrix of smart mobility solutions is tailored to address potential challenges such as traffic jams and delays to mitigate their disruptive impact. However, recognizing that hard data alone may not capture the full spectrum of user needs and preferences, street-research methods are employed to delve deeper into underlying motivations.
The insights gathered from street conversations, coupled with the results of a concurrent survey, offer valuable perspectives on functional solutions linked to individual and social motivations.
These findings shed light on various aspects such as
- the underutilization of waterbuses,
- deficiencies in connecting public transport options,
- the intricate relationships between current car usage and the aboloshing of elderly discounts for public transport,
- Underlying factors of influence like family composition, comfort, time efficiency and travel destinations
Combining both 'hard' data (quantitative) and 'soft' data (qualitative), a human-centered mobility matrix for effective mobility management can be constructed. This inclusive approach not only enhances the efficacy of alternative mobility options during infrastructural renovations but a lasting impact on mobility choices can be reached, by continuously including citizens and monitoring the alternatives fit to their needs.
Result
